At ZYNTHRAIX, we are committed to providing our customers with the highest quality products. If you are not completely satisfied with your purchase, we offer a comprehensive returns policy to ensure your satisfaction.
Products can be returned within 30 days of receipt of shipment. To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging. Please retain the receipt or proof of purchase.
To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. Our team will respond within 48 hours with instructions on how to return your items.
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected].
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or concerns about our returns policy, please contact us at [email protected]. Thank you for choosing ZYNTHRAIX for your business needs.